POLCA asfunctions: PlanningIt is the management function that involves the process of defining goals, establishing strategies forachieving those goals. And developing plans to integrate and coordinate activities.OrganizingIt is the management function that involves the process of determining what tasks are to be done. Who is todo them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.LeadingIt is the management function that involves motivating subordinates, influencing individuals or teams asthey work, selecting the most effective communication channels, or dealing in any way with employeebehavior issues.ControllingIt is the management function that involves monitoring actual performance, comparing actual to standardand taking corrective action, if necessary.AssuranceQuality function which demands from every manager that he/she ensures that prior management supportand management processes are in place before POLCA management functions are executed.Management processIt is the set of ongoing decisions and work activities in which managers engage as they plan, organize, lead,and control. The management process includes more than the four management functions.1) The process also includes work methods, managerial roles, and managerial work agendas.2) The management process applies to both profit-making and not-for-profit organizations.Mistakes Managers Make:A comparison of “arrivers,” those who made it all the way to the top of their companies, and “derailers,”those who were successful early but were knocked off the “fast track,” shows that although both groupshad talent and weaknesses, the “derailers” had some fatal flaws. Here are the top ten mistakes made byderailers.1. Insensitive to others: abrasive, intimidating, bullying style.2. Cold, aloof, arrogant.3. Betrayal of trust.4. Overly ambitious: thinking of next job, playing politics.5. Specific performance problems with the business.6. Over managing: unable to delegate or build a team.7. Unable to staff effectively.8. Unable to think strategically.9. Unable to adapt to boss with different style.10. Over dependent on advocate or mentor.