If you are under the age of 40, it is highly likely that you do not know who I amHow many of you know who I am?Well… Let me introduce myselfI’m the Captain and my best friend is Mister Green JeansYep, kiddosThey call me Captain KangarooMy good friend Humphrey and the Business and Service Management Team invited me to today’s meetingThanks for the invite, Humphrey and team!I’m so excited to be here with you all today!First of all, let’s thank Hannah for that great recap of yesterday! Wow!Wow!Yesterday was an interesting day… hahaha…Interesting is probably a good way to describe it… hahahaCulture is a hard thing to create and it doesn’t happen in one dayI hope we all realize that culture is something we will need to work on for months to comeI’m excited about spending some time with you all today!Today, we will explore the roles, responsibilities, and operations of IDASWe will be using various scenarios and games to help us become more familiar with how we should be working togetherFor the next couple of hours or so, we will interact with each other via hands-on team challenges and activitiesOur presentations will come from IDAS AvatarsThat’s right! Throughout the morning, we will be invaded by IDAS AvatarsHow exciting is that!Our avatars will assist us in learning “what to do” or “who to call” when we are in various situationsOur goal today is to better understand which person or team or office does what within IDAS.This will help us work more efficiently and effectivelyYep! Today is all about OPERATIONS!Candance and Jeremy will start us off this morning working us through the Problem Statement….“Why we are where we are? Why are we here?”I can’t wait to see how they answer that question!Let’s see if they will confuse us any more than we are already confused…. Hahaha… just kidding!We are where we are because we are where we areNow that’s confusingYep, I need some clarificationDo you?