MANAGERIAL ROLES IN ORGANIZATIONSManagement Roles:Managers fulfill a variety of roles. A role is an organized set of behaviors that is associated with a particularoffice or position.Dr. Henry Mintzberg, a prominent management researcher, says that what managers do can best bedescribed by looking at the roles they play at work. There are three types of roles which a manager usually does in any organization.Interpersonal roles are roles that involve people (subordinates and persons outside the organization) andother duties that are ceremonial and symbolic in nature.Informational roles involve receiving, collecting, and disseminating information. The three informationalroles include a monitor, disseminator, and spokesperson.Decisional roles revolved around making choices. The four decisional roles include entrepreneur,disturbance handler, resource allocator, and negotiator.As depicted in following table, Mintzberg delineated ten managerial roles in three categories.a. Interpersonal roles grow directly out of the authority of a manger’s position and involvedeveloping and maintaining positive relationships with significant others.1) The figurehead performs symbolic legal or social duties.2) The Leader builds relationships with employees and communicates with, motivates, andcoaches them.3) The liaison maintains a network of contacts outside the work unit to obtain information.b. Informational roles pertain to receiving and transmitting information so that managers can serveas the nerve centers of their organizational units.1) The monitor seeks internal and external information about issues that can affect theorganization.2) The disseminator transmits information internally that is obtained from either internal orexternal sources.3) The spokesperson transmits information about the organization to outsiders.c. Decisional roles involve making significant decisions that affect the organization.1) The entrepreneur acts as an initiator, designer, and encourager of change and innovation.2) The disturbance handler takes corrective action when the organization faces important,unexpected difficulties.3) The resource allocator distributes resources of all types, including time, funding, equipment,and human resources.4) The negotiator represents the organization in major negotiations affecting the manager’s areasof responsibilityThe four major functions of management—planning, organizing, leading, and controlling provide thepurpose for managers taking the roles they do