DECISION MAKING AND DECISIONTAKINGIntroductionIntelligent computer software is helping managers and other decisionmakers to be more effective and efficient. Several diverse industries such asenergy, health care, transportation, and telecommunications are relying onapplied intelligence software to help make decisions by computers that werepreviously left to humans.Making good decisions is something that every manager strives to dobecause the overall quality of managerial decisions has a major influenceon organizational success or failure.Decision makersDecision making is part of all four managerialfunctions. In performing these functions,managers are often called decision makers.Four managerialfunctions• Planning• Organizing• Leading• Controlling• Assurance