CH NO: 42UNDERSTANDING MANAGERIAL COMMUNICATIONDefinitionManagerial communication refers to the process of exchanging information, ideas, and messages within an organization to facilitate effective management and decision-making. It involves the transmission of relevant information among managers, employees, and other stakeholders to ensure that everyone is on the same page, goals are understood, and tasks are carried out efficiently. Effective managerial communication fosters a positive work environment, promotes collaboration, and contributes to the overall success of the organization.INTRODUCTIONCommunication between managers and employees provides the information necessary to get work done effectively and efficiently in organizations. In this and following lecture, basic concepts in managerial communications will be presented including: the interpersonal communication process,The Nature of Managerial CommunicationA) Communication is the transfer and understanding of meaning.B) Good communication does not require agreement with the message; just clearunderstanding of the message.C) Managerial communication encompasses both interpersonal communication(between two or more people) and organizational communication (all thepatterns, networks, and system of communication within an organization).D) Communication and associated interpersonal processes are importantingredients of organizational effectiveness.E) Communication is the exchange of messages between people for the purposeof achieving common meanings.F) Managers use two types of communication in their work.Verbal communication is the use of words to communicate.Nonverbal communication is communication by means of elements and behaviors that are not coded into words.Nonverbal Communication is communication transmitted without words. The best-known types of nonverbal communication are body language and verbal intonation.POINTSWritten communication includes letters, memoranda, reports, newsletters, policy manuals, etc.Disadvantage includes the fact that the conversations may be time-consuming and difficult to terminate, and that additional time may have to be spent to document what was said.The communication process can be analyzed into its basic componentsThe sender is the initiator of the message.Encoding is the process of translating the intended meaning into symbols.The sender’s choice of symbols depends uponSender encoding skills.Assessments of the ability of the intended receiver to understand various symbolsJudgments regarding the appropriateness of the use of certain symbolsPast experience in similar situationsJob status and educationEmotional state at the time of the communication attempt