b) Disagreements may delay decisions and cause hard feelings.c) The discussion may be dominated by one or a few group membersd) Groupthink is the tendency in cohesive groups to seek agreement about an issue at the expense of realistically appeaising the situation.Managers can enhance group decision-making processes by taking steps to avoid the pitfalls of groupdecision making:1. Individuals should be involved only if they have information and knowledge relevant to the decision.2. The composition of the group should reflect the diversity of the broader workgroup. Heterogeneous groups have been found so be more effective over time than groups with the samenationality and ethnic backgrounds. 3. Two tactics are available to avoid group-think1. Devil's advocates are individuals who are assigned the role of making sure than the negativeaspects of any attractive decision alternatives are considered. b. Dialectical inequity is a procedure in which a decision situation is approached from two opposite points of view.Several groupware software packages are now available to enable managers to make use of recent advances in information technology that enables groups to utilize computers in their decision making.1. Teleconferencing enables groups to meet electronically-either by conference phone hookups or through computer networks.2. Group decision support systems are new specialized computer-based information systems whichsupport groups working on less well defined problems. 3. Computer aids to group decision making seem to increase creativity. However, face-to-face mecting still tend to show stronger consensus and satisfaction among members of the group.