{"id":23492,"date":"2025-11-11T01:23:00","date_gmt":"2025-11-11T01:23:00","guid":{"rendered":"https:\/\/mangoanimate.com\/blog\/?p=23492"},"modified":"2025-11-10T09:25:04","modified_gmt":"2025-11-10T09:25:04","slug":"how-to-create-customer-service-training-videos-online-free","status":"publish","type":"post","link":"https:\/\/mangoanimate.com\/blog\/vi\/how-to-create-customer-service-training-videos-online-free\/23492\/","title":{"rendered":"C\u00e1ch t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng tr\u1ef1c tuy\u1ebfn mi\u1ec5n ph\u00ed"},"content":{"rendered":"<p>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng vi\u1ec7c quan tr\u1ecdng nh\u1ea5t c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o. N\u00f3 thi\u1ebft l\u1eadp m\u1ed1i li\u00ean k\u1ebft gi\u1eefa c\u00f4ng ty v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ho\u1eb7c hi\u1ec7n t\u1ea1i. Khi tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cho doanh nghi\u1ec7p, b\u1ea1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o h\u1ecd s\u1edf h\u1eefu ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh c\u00f4ng vi\u1ec7c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. N\u1ebfu kh\u00f4ng, b\u1ea1n c\u00f3 nguy c\u01a1 cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng k\u00e9m ch\u1ea5t l\u01b0\u1ee3ng, khi\u1ebfn kh\u00e1ch h\u00e0ng r\u1eddi b\u1ecf. Trong b\u00e0i vi\u1ebft h\u00f4m nay, t\u00f4i mu\u1ed1n cung c\u1ea5p cho b\u1ea1n h\u01b0\u1edbng d\u1eabn to\u00e0n di\u1ec7n v\u1ec1 c\u00e1ch t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, gi\u00fap nh\u00e2n vi\u00ean lu\u00f4n g\u1eafn b\u00f3 v\u00e0 \u0111\u1ea3m b\u1ea3o k\u1ebft qu\u1ea3 hi\u1ec7u qu\u1ea3.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">Why Create Customer Service Training Videos with AI<\/h2>\n\n\n\n<p>Video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u00e0o t\u1ea1o \u0111\u1ed9i ng\u0169 v\u00e0 nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Vi\u1ec7c t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed s\u1ebd gi\u00fap nh\u00e2n vi\u00ean m\u1edbi c\u1ee7a b\u1ea1n tr\u1edf th\u00e0nh nh\u1eefng chuy\u00ean vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng xu\u1ea5t s\u1eafc nh\u1ea5t c\u00f3 th\u1ec3. B\u1ea1n kh\u00f4ng c\u1ea7n b\u1ea5t k\u1ef3 k\u1ef9 n\u0103ng chuy\u00ean m\u00f4n n\u00e0o \u0111\u1ec3 b\u1eaft \u0111\u1ea7u. M\u1ed9t c\u00f4ng c\u1ee5 AI tr\u1ef1c tuy\u1ebfn nh\u01b0 Mango AI c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n \u0111\u01a1n gi\u1ea3n h\u00f3a quy tr\u00ecnh t\u1ea1o video.<\/p>\n\n\n\n<p>Sau \u0111\u00e2y l\u00e0 nh\u1eefng l\u00fd do h\u00e0ng \u0111\u1ea7u t\u1ea1i sao b\u1ea1n n\u00ean s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 AI \u0111\u1ec3 t\u1ea1o ra d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng <a href=\"https:\/\/mangoanimate.com\/blog\/how-to-make-training-videos-for-employees-ultimate-guide\/21646\/\" target=\"_blank\" rel=\"noreferrer noopener\">video \u0111\u00e0o t\u1ea1o cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n<\/a>:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">1. Easily Accessible<\/h3>\n\n\n\n<p>Nh\u00e2n vi\u00ean m\u1edbi v\u00e0 c\u0169 c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng truy c\u1eadp c\u00e1c video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed c\u1ee7a b\u1ea1n t\u1eeb b\u1ea5t k\u1ef3 \u0111\u00e2u b\u1eb1ng m\u00e1y t\u00ednh ho\u1eb7c thi\u1ebft b\u1ecb di \u0111\u1ed9ng, b\u1ea5t k\u1ec3 video \u0111\u01b0\u1ee3c \u0111\u0103ng tr\u00ean trang web hay chia s\u1ebb tr\u00ean m\u1ea1ng x\u00e3 h\u1ed9i.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">2. Customization<\/h3>\n\n\n\n<p>Mango AI cho ph\u00e9p b\u1ea1n t\u00f9y ch\u1ec9nh video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch cung c\u1ea5p h\u00ecnh \u1ea3nh, v\u0103n b\u1ea3n ho\u1eb7c h\u1ed9i tho\u1ea1i \u00e2m thanh. AI s\u1ebd k\u1ebft h\u1ee3p ch\u00fang th\u00e0nh m\u1ed9t video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c t\u00f9y ch\u1ec9nh v\u00e0 ho\u1ea1t h\u00ecnh h\u00f3a ho\u00e0n ch\u1ec9nh.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">3. Multiple Languages<\/h3>\n\n\n\n<p>B\u1ea1n kh\u00f4ng c\u1ea7n ph\u1ea3i bi\u1ebft nhi\u1ec1u ng\u00f4n ng\u1eef \u0111\u1ec3 <a href=\"https:\/\/mangoanimate.com\/blog\/top-12-practical-tips-to-create-engaging-training-videos-for-employees\/21229\/\" target=\"_blank\" rel=\"noreferrer noopener\">t\u1ea1o video \u0111\u00e0o t\u1ea1o<\/a> b\u1eb1ng nhi\u1ec1u ng\u00f4n ng\u1eef. Mango AI \u0111i k\u00e8m v\u1edbi th\u01b0 vi\u1ec7n kh\u1ed5ng l\u1ed3 c\u00e1c gi\u1ecdng l\u1ed3ng ti\u1ebfng AI ch\u00e2n th\u1ef1c v\u1edbi h\u01a1n 120 ng\u00f4n ng\u1eef, cho ph\u00e9p b\u1ea1n t\u1ea1o n\u1ed9i dung \u0111a ng\u00f4n ng\u1eef \u0111\u1ec3 thu h\u00fat kh\u00e1n gi\u1ea3.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">How to Create a Customer Service Training Video<\/h2>\n\n\n\n<div class=\"schema-how-to wp-block-yoast-how-to-block\"><p class=\"schema-how-to-description\">D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1c b\u01b0\u1edbc \u0111\u01a1n gi\u1ea3n \u0111\u1ec3 t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed:<\/p> <ol class=\"schema-how-to-steps\"><li class=\"schema-how-to-step\" id=\"how-to-step-1762764971234\"><strong class=\"schema-how-to-step-name\">Gh\u00e9 th\u0103m Mango AI<\/strong> <p class=\"schema-how-to-step-text\">H\u00e3y s\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 chuy\u1ec3n v\u0103n b\u1ea3n th\u00e0nh h\u00ecnh \u1ea3nh \u0111\u1ed9ng c\u1ee7a Mango AI: <a href=\"https:\/\/mangoanimate.com\/ai\/text-to-animation\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/mangoanimate.com\/ai\/text-to-animation<\/a>.<img loading=\"lazy\" decoding=\"async\" width=\"1249\" height=\"745\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai.webp\" class=\"attachment-full size-full\" alt=\"video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai.webp 1249w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai-300x179.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai-1024x611.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai-768x458.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai-18x12.webp 18w\" sizes=\"auto, (max-width: 1249px) 100vw, 1249px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762764987269\"><strong class=\"schema-how-to-step-name\">Ch\u1ecdn m\u1ed9t M\u1eabu<\/strong> <p class=\"schema-how-to-step-text\">Ch\u1ecdn m\u1ed9t m\u1eabu t\u00f9y ch\u1ec9nh t\u1eeb danh m\u1ee5c &quot;T\u00f9y ch\u1ec9nh&quot;. C\u00e1c m\u1eabu n\u00e0y ph\u00f9 h\u1ee3p h\u01a1n \u0111\u1ec3 t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed v\u00ec ch\u00fang cho ph\u00e9p b\u1ea1n th\u00eam h\u00ecnh \u0111\u1ea1i di\u1ec7n t\u00f9y ch\u1ec9nh c\u1ee7a ri\u00eang m\u00ecnh.<img loading=\"lazy\" decoding=\"async\" width=\"1140\" height=\"687\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template.webp\" class=\"attachment-full size-full\" alt=\"video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template.webp 1140w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template-300x181.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template-1024x617.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template-768x463.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template-18x12.webp 18w\" sizes=\"auto, (max-width: 1140px) 100vw, 1140px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762765040878\"><strong class=\"schema-how-to-step-name\">Vi\u1ebft k\u1ecbch b\u1ea3n video<\/strong> <p class=\"schema-how-to-step-text\">Vi\u1ebft k\u1ecbch b\u1ea3n video ho\u1eb7c d\u00e1n k\u1ecbch b\u1ea3n video \u0111\u00e3 so\u1ea1n s\u1eb5n v\u00e0o \u00f4 &quot;K\u1ecbch b\u1ea3n video&quot;. K\u1ecbch b\u1ea3n n\u00ean ph\u00e1c th\u1ea3o n\u1ed9i dung h\u1ed9i tho\u1ea1i gi\u00e1o d\u1ee5c m\u00e0 b\u1ea1n mu\u1ed1n nh\u00e2n v\u1eadt \u0111\u1ea1i di\u1ec7n c\u1ee7a m\u00ecnh t\u01b0\u01a1ng t\u00e1c v\u1edbi kh\u00e1n gi\u1ea3.<img loading=\"lazy\" decoding=\"async\" width=\"1135\" height=\"821\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script.webp\" class=\"attachment-full size-full\" alt=\"video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script.webp 1135w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script-300x217.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script-1024x741.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script-768x556.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script-18x12.webp 18w\" sizes=\"auto, (max-width: 1135px) 100vw, 1135px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762765062988\"><strong class=\"schema-how-to-step-name\">Ch\u1ecdn gi\u1ecdng n\u00f3i AI<\/strong> <p class=\"schema-how-to-step-text\">C\u00f3 h\u00e0ng tr\u0103m gi\u1ecdng n\u00f3i AI ch\u1ea5t l\u01b0\u1ee3ng ph\u00f2ng thu \u0111\u1ec3 b\u1ea1n l\u1ef1a ch\u1ecdn. Ch\u00fang bao g\u1ed3m nhi\u1ec1u gi\u1edbi t\u00ednh, nh\u00f3m tu\u1ed5i, s\u1eafc t\u1ed9c, ng\u00f4n ng\u1eef v\u00e0 ph\u01b0\u01a1ng ng\u1eef kh\u00e1c nhau. D\u1ec5 d\u00e0ng cu\u1ed9n thanh tr\u01b0\u1ee3t \u0111\u1ec3 \u0111i\u1ec1u ch\u1ec9nh t\u1ed1c \u0111\u1ed9 gi\u1ecdng n\u00f3i AI.<img loading=\"lazy\" decoding=\"async\" width=\"1097\" height=\"768\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agaents-service-agents.webp\" class=\"attachment-full size-full\" alt=\"\u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agaents-service-agents.webp 1097w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agaents-service-agents-300x210.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agaents-service-agents-1024x717.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agaents-service-agents-768x538.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agaents-service-agents-18x12.webp 18w\" sizes=\"auto, (max-width: 1097px) 100vw, 1097px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762765069743\"><strong class=\"schema-how-to-step-name\">Ch\u1ecdn m\u1ed9t Avatar<\/strong> <p class=\"schema-how-to-step-text\">Ch\u1ecdn m\u1ed9t trong nh\u1eefng avatar \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf s\u1eb5n t\u1eeb danh s\u00e1ch. B\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn avatar ng\u01b0\u1eddi th\u1eadt ho\u1eb7c ho\u1ea1t h\u00ecnh. Ho\u1eb7c, t\u1ea3i \u1ea3nh c\u1ee7a ri\u00eang b\u1ea1n l\u00ean \u0111\u1ec3 t\u1ea1o avatar chuy\u1ec3n \u0111\u1ed9ng ho\u00e0n ch\u1ec9nh cho video \u0111\u00e0o t\u1ea1o.<img loading=\"lazy\" decoding=\"async\" width=\"1137\" height=\"813\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar.webp\" class=\"attachment-full size-full\" alt=\"video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar.webp 1137w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar-300x215.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar-1024x732.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar-768x549.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar-18x12.webp 18w\" sizes=\"auto, (max-width: 1137px) 100vw, 1137px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762765137773\"><strong class=\"schema-how-to-step-name\">Ch\u1ecdn n\u1ec1n<\/strong> <p class=\"schema-how-to-step-text\">Ch\u1ecdn \u1ea3nh n\u1ec1n b\u1ea1n mu\u1ed1n cho video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. B\u1ea1n c\u00f3 th\u1ec3 ch\u1ecdn m\u1ed9t \u1ea3nh n\u1ec1n t\u1eeb th\u01b0 vi\u1ec7n ho\u1eb7c t\u1ea3i \u1ea3nh n\u1ec1n c\u1ee7a ri\u00eang b\u1ea1n l\u00ean.<img loading=\"lazy\" decoding=\"async\" width=\"1144\" height=\"781\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background.webp\" class=\"attachment-full size-full\" alt=\"\u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background.webp 1144w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background-300x205.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background-1024x699.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background-768x524.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background-18x12.webp 18w\" sizes=\"auto, (max-width: 1144px) 100vw, 1144px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762765153173\"><strong class=\"schema-how-to-step-name\">\u0110i\u1ec1u ch\u1ec9nh C\u00e0i \u0111\u1eb7t Video<\/strong> <p class=\"schema-how-to-step-text\">Th\u1ef1c hi\u1ec7n c\u00e1c \u0111i\u1ec1u ch\u1ec9nh c\u1ea7n thi\u1ebft cho c\u00e0i \u0111\u1eb7t video:<br\/>(1) \u0110\u1ed9 ph\u00e2n gi\u1ea3i (576p, 720p, 1080p)<br\/>(2) T\u1ef7 l\u1ec7 khung h\u00ecnh (16:9, 9:16, 1:1, 4:5, 5:4)<br\/>(3) M\u1edf \u0111\u1ea7u &amp; K\u1ebft th\u00fac<br\/>(4) Nh\u1ea1c n\u1ec1n<img loading=\"lazy\" decoding=\"async\" width=\"1090\" height=\"644\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings.webp\" class=\"attachment-full size-full\" alt=\"\u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng\" style=\"max-width: 100%; height: auto;\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings.webp 1090w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings-300x177.webp 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings-1024x605.webp 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings-768x454.webp 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings-18x12.webp 18w\" sizes=\"auto, (max-width: 1090px) 100vw, 1090px\" \/><\/p> <\/li><li class=\"schema-how-to-step\" id=\"how-to-step-1762765172932\"><strong class=\"schema-how-to-step-name\">T\u1ea1o Video<\/strong> <p class=\"schema-how-to-step-text\">Nh\u1ea5p v\u00e0o n\u00fat &quot;T\u1ea1o video AI&quot;. AI s\u1ebd t\u1ef1 t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cho b\u1ea1n ch\u1ec9 trong v\u00e0i ph\u00fat.<\/p> <\/li><\/ol><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">Tips on How to Create the Best Customer Service Training Video<\/h2>\n\n\n\n<p>B\u1ea1n c\u00f3 mu\u1ed1n h\u1ecdc c\u00e1ch t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng h\u1ea5p d\u1eabn kh\u00f4ng? D\u01b0\u1edbi \u0111\u00e2y l\u00e0 m\u1ed9t s\u1ed1 m\u1eb9o h\u1eefu \u00edch:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">1. Plan Your Training Material<\/h3>\n\n\n\n<p>\u0110\u1eebng v\u1ed9i v\u00e0ng vi\u1ebft k\u1ecbch b\u1ea3n ngay khi truy c\u1eadp Mango AI. Thay v\u00e0o \u0111\u00f3, h\u00e3y l\u00ean k\u1ebf ho\u1ea1ch cho b\u00e0i h\u1ecdc \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00e1ch nghi\u00ean c\u1ee9u n\u1ed9i dung b\u1ea1n mu\u1ed1n \u0111\u01b0a v\u00e0o k\u1ecbch b\u1ea3n. Sau \u0111\u00f3, h\u00e3y vi\u1ebft k\u1ecbch b\u1ea3n t\u1ed1t nh\u1ea5t c\u00f3 th\u1ec3 tr\u01b0\u1edbc khi truy c\u1eadp n\u1ec1n t\u1ea3ng.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">2. Prepare a High-Quality Photo<\/h3>\n\n\n\n<p>Avatar t\u00f9y ch\u1ec9nh l\u00e0 c\u00e1ch t\u1ed1t nh\u1ea5t \u0111\u1ec3 th\u1ec3 hi\u1ec7n th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a b\u1ea1n trong c\u00e1c video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao b\u1ea1n n\u00ean chu\u1ea9n b\u1ecb m\u1ed9t b\u1ee9c \u1ea3nh ch\u1ea5t l\u01b0\u1ee3ng cao, th\u1ec3 hi\u1ec7n to\u00e0n c\u1ea3nh khu\u00f4n m\u1eb7t c\u1ee7a ng\u01b0\u1eddi ho\u1eb7c nh\u00e2n v\u1eadt ho\u1ea1t h\u00ecnh m\u00e0 b\u1ea1n mu\u1ed1n s\u1eed d\u1ee5ng l\u00e0m avatar cho video \u0111\u00e0o t\u1ea1o. \u0110i\u1ec1u n\u00e0y \u0111\u1ea3m b\u1ea3o AI s\u1ebd ho\u1ea1t h\u00ecnh h\u00f3a avatar m\u1ed9t c\u00e1ch ch\u00ednh x\u00e1c v\u00e0 ch\u00e2n th\u1ef1c nh\u1ea5t c\u00f3 th\u1ec3.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">Conclusion<\/h2>\n\n\n\n<p>Vi\u1ec7c t\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng mi\u1ec5n ph\u00ed \u0111\u00e3 \u0111\u01b0\u1ee3c ch\u1ee9ng minh l\u00e0 hi\u1ec7u qu\u1ea3 trong vi\u1ec7c \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean tr\u1edf th\u00e0nh nh\u1eefng chuy\u00ean vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng t\u1ed1t h\u01a1n. Ch\u00fang cho ph\u00e9p doanh nghi\u1ec7p t\u1ed5ng h\u1ee3p t\u1ea5t c\u1ea3 th\u00f4ng tin c\u1ea7n thi\u1ebft th\u00e0nh m\u1ed9t ho\u1eb7c nhi\u1ec1u video d\u1ec5 d\u00e0ng truy c\u1eadp cho nh\u00e2n vi\u00ean. Mango AI l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng c\u1ee5 mi\u1ec5n ph\u00ed t\u1ed1t nh\u1ea5t <a href=\"https:\/\/mangoanimate.com\/blog\/how-to-use-ai-to-create-training-videos-from-scratch\/23385\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u0110\u00e0o t\u1ea1o AI<\/a> C\u00f4ng c\u1ee5 t\u1ea1o video tr\u1ef1c tuy\u1ebfn. N\u00f3 cung c\u1ea5p cho b\u1ea1n t\u1ea5t c\u1ea3 c\u00e1c c\u00f4ng c\u1ee5 AI c\u1ea7n thi\u1ebft \u0111\u1ec3 t\u1ea1o b\u1ea5t k\u1ef3 lo\u1ea1i video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng n\u00e0o b\u1ea1n mu\u1ed1n. Kh\u00f4ng c\u1ea7n m\u00e1y quay, kh\u00f4ng c\u1ea7n di\u1ec5n vi\u00ean, v\u00e0 kh\u00f4ng c\u1ea7n k\u1ef9 n\u0103ng ch\u1ec9nh s\u1eeda video. T\u1ea5t c\u1ea3 nh\u1eefng g\u00ec b\u1ea1n c\u1ea7n l\u00e0m l\u00e0 chu\u1ea9n b\u1ecb m\u1ed9t k\u1ecbch b\u1ea3n video m\u00e0 Mango AI s\u1ebd t\u1ea1o ra m\u1ed9t video \u1ea5n t\u01b0\u1ee3ng. H\u00e3y th\u1eed Mango AI v\u00e0 b\u1eaft \u0111\u1ea7u d\u1ef1 \u00e1n \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng ti\u1ebfp theo c\u1ee7a b\u1ea1n!<\/p>\n\n\n\n<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-db9edeb8 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,193,0) 0%,rgb(247,151,30) 100%)\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-d82a857c wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10)\">\n<p class=\"has-text-align-center is-style-default has-contrast-color has-text-color has-system-serif-font-family has-x-large-font-size\"><strong>T\u1ea1o video \u0111\u00e0o t\u1ea1o d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng h\u1ea5p d\u1eabn v\u1edbi Mango AI<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-4d2f3399 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-buttons has-custom-font-size has-large-font-size is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-563154ed wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mangoanimate.com\/ai\" target=\"_blank\" rel=\"noreferrer noopener\">Th\u1eed ngay b\u00e2y gi\u1edd<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng l\u00e0 m\u1ed9t trong nh\u1eefng c\u00f4ng vi\u1ec7c quan tr\u1ecdng nh\u1ea5t c\u1ee7a b\u1ea5t k\u1ef3 doanh nghi\u1ec7p n\u00e0o. N\u00f3 thi\u1ebft l\u1eadp m\u1ed1i li\u00ean k\u1ebft gi\u1eefa c\u00f4ng ty v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng ho\u1eb7c hi\u1ec7n t\u1ea1i. Khi tuy\u1ec3n d\u1ee5ng nh\u00e2n vi\u00ean l\u00e0m nh\u00e2n vi\u00ean d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng cho doanh nghi\u1ec7p, b\u1ea1n ph\u1ea3i \u0111\u1ea3m b\u1ea3o r\u1eb1ng h\u1ecd s\u1edf h\u1eefu ki\u1ebfn th\u1ee9c v\u00e0 k\u1ef9 n\u0103ng c\u1ea7n thi\u1ebft \u0111\u1ec3 th\u1ef1c hi\u1ec7n c\u00f4ng vi\u1ec7c [\u2026]<\/p>","protected":false},"author":25,"featured_media":23515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[715],"tags":[],"class_list":["post-23492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Create Customer Service Training Videos Online Free<\/title>\n<meta name=\"description\" content=\"Follow the simple yet comprehensive guide on creating customer service training videos with AI. Train your customer service agents effectively and keep them engaged!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/posts\/23492\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create Customer Service Training Videos Online Free\" \/>\n<meta property=\"og:description\" content=\"Follow the simple yet comprehensive guide on creating customer service training videos with AI. Train your customer service agents effectively and keep them engaged!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mangoanimate.com\/blog\/vi\/how-to-create-customer-service-training-videos-online-free\/23492\/\" \/>\n<meta property=\"og:site_name\" content=\"Mango Animate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MangoAnimate\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-11T01:23:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-10T09:25:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"770\" \/>\n\t<meta property=\"og:image:height\" content=\"513\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Yvette\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u0110\u01b0\u1ee3c vi\u1ebft b\u1edfi\" \/>\n\t<meta name=\"twitter:data1\" content=\"Yvette\" \/>\n\t<meta name=\"twitter:label2\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\"},\"author\":{\"name\":\"Yvette\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/#\/schema\/person\/531be5851a2933f3f088afdea63a516a\"},\"headline\":\"How to Create Customer Service Training Videos Online Free\",\"datePublished\":\"2025-11-11T01:23:00+00:00\",\"dateModified\":\"2025-11-10T09:25:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\"},\"wordCount\":825,\"publisher\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video.webp\",\"articleSection\":[\"Training Video\"],\"inLanguage\":\"vi\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\",\"url\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\",\"name\":\"How to Create Customer Service Training Videos Online Free\",\"isPartOf\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video.webp\",\"datePublished\":\"2025-11-11T01:23:00+00:00\",\"dateModified\":\"2025-11-10T09:25:04+00:00\",\"description\":\"Follow the simple yet comprehensive guide on creating customer service training videos with AI. 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Alternatively, upload your own photo to create an original, full-motion avatar for your training video."}],"image":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#schema-image-4d1fadfc1515c6a598141841f8b6caa1","url":"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar.webp","contentUrl":"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-choose-an-avatar.webp"}},{"@type":"HowToStep","url":"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#how-to-step-1762765137773","name":"Select Background","itemListElement":[{"@type":"HowToDirection","text":"Choose the background you want for your customer service training video. You can select one of the background photos from the library or upload your own."}],"image":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#schema-image-9c12f8369d0ff746775ae93d7ce6c859","url":"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background.webp","contentUrl":"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-choose-a-background.webp"}},{"@type":"HowToStep","url":"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#how-to-step-1762765153173","name":"Adjust the Video Settings","itemListElement":[{"@type":"HowToDirection","text":"Make the necessary adjustments to the video settings:<br\/>(1) Resolution (576p, 720p, 1080p)<br\/>(2) Aspect Ratio (16:9, 9:16, 1:1, 4:5, 5:4)<br\/>(3) Intro &amp; Outro<br\/>(4) Background Music"}],"image":{"@type":"ImageObject","inLanguage":"vi","@id":"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#schema-image-7bd5650058d8edcdfcae7dfe8f92d197","url":"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings.webp","contentUrl":"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/train-customer-service-agents-adjust-the-video-settings.webp"}},{"@type":"HowToStep","url":"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#how-to-step-1762765172932","name":"Generate the Video","itemListElement":[{"@type":"HowToDirection","text":"Click on the \"Generate AI Video\" button. The AI will create your own customer service training video within minutes."}]}],"inLanguage":"vi"}]}},"_links":{"self":[{"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/posts\/23492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/comments?post=23492"}],"version-history":[{"count":5,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/posts\/23492\/revisions"}],"predecessor-version":[{"id":23517,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/posts\/23492\/revisions\/23517"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/media\/23515"}],"wp:attachment":[{"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/media?parent=23492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/categories?post=23492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mangoanimate.com\/blog\/vi\/wp-json\/wp\/v2\/tags?post=23492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}