{"id":23492,"date":"2025-11-11T01:23:00","date_gmt":"2025-11-11T01:23:00","guid":{"rendered":"https:\/\/mangoanimate.com\/blog\/?p=23492"},"modified":"2025-11-10T09:25:04","modified_gmt":"2025-11-10T09:25:04","slug":"how-to-create-customer-service-training-videos-online-free","status":"publish","type":"post","link":"https:\/\/mangoanimate.com\/blog\/hr\/how-to-create-customer-service-training-videos-online-free\/23492\/","title":{"rendered":"Kako besplatno izraditi videozapise za obuku o korisni\u010dkoj slu\u017ebi online"},"content":{"rendered":"

Slu\u017eba za korisnike jedan je od najva\u017enijih poslova svakog poduze\u0107a. To je ono \u0161to uspostavlja vezu izme\u0111u tvrtke i njezinih potencijalnih ili postoje\u0107ih kupaca. Kada zapo\u0161ljavate pojedince da rade kao agenti slu\u017ebe za korisnike za va\u0161e poslovanje, morate osigurati da posjeduju potrebna znanja i vje\u0161tine za uspje\u0161no obavljanje svojih poslova. U suprotnom riskirate pru\u017eanje lo\u0161e usluge korisnicima koja bi mogla otjerati kupce. U dana\u0161njem \u010dlanku \u017eelio bih vam ponuditi sveobuhvatan vodi\u010d o tome kako izraditi videozapise za obuku o slu\u017ebi za korisnike koji \u0107e zadr\u017eati anga\u017eiranost agenata i osigurati u\u010dinkovite rezultate.<\/p>\n\n\n\n

Why Create Customer Service Training Videos with AI<\/h2>\n\n\n\n

Videozapis za obuku o korisni\u010dkoj slu\u017ebi najbolji je na\u010din za obuku va\u0161ih timova i zaposlenika korisni\u010dke slu\u017ebe. Izrada besplatnih videozapisa za obuku o korisni\u010dkoj slu\u017ebi omogu\u0107it \u0107e va\u0161im novim zaposlenicima da postanu najbolji mogu\u0107i agenti korisni\u010dke slu\u017ebe. Ne trebaju vam nikakve tehni\u010dke vje\u0161tine za po\u010detak. Online alat za umjetnu inteligenciju poput Mango AI-a mo\u017ee vam pojednostaviti proces izrade videozapisa.<\/p>\n\n\n\n

Evo glavnih razloga za\u0161to biste trebali koristiti AI alat za stvaranje korisni\u010dke podr\u0161ke videozapisi za obuku va\u0161ih zaposlenika<\/a>:<\/p>\n\n\n\n

1. Easily Accessible<\/h3>\n\n\n\n

Novi i postoje\u0107i zaposlenici mogu jednostavno pristupiti va\u0161im besplatnim videozapisima za obuku o korisni\u010dkoj slu\u017ebi s bilo koje lokacije pomo\u0107u ra\u010dunala ili mobilnog ure\u0111aja - bez obzira jesu li videozapisi objavljeni na va\u0161oj web stranici ili podijeljeni na dru\u0161tvenim mre\u017eama.<\/p>\n\n\n\n

2. Customization<\/h3>\n\n\n\n

Mango AI vam omogu\u0107uje prilagodbu videozapisa za obuku korisni\u010dke slu\u017ebe pru\u017eanjem fotografija, teksta ili audio dijaloga. AI \u0107e ih kombinirati u potpuno prilago\u0111en i animiran videozapis za obuku korisni\u010dke slu\u017ebe.<\/p>\n\n\n\n

3. Multiple Languages<\/h3>\n\n\n\n

Ne morate biti vi\u0161ejezi\u010dni da biste izradite videozapise za obuku<\/a> na vi\u0161e jezika. Mango AI dolazi s opse\u017enom bibliotekom realisti\u010dnih AI glasova na vi\u0161e od 120 jezika, \u0161to vam omogu\u0107uje stvaranje vi\u0161ejezi\u010dnog sadr\u017eaja za interakciju s publikom.<\/p>\n\n\n\n

How to Create a Customer Service Training Video<\/h2>\n\n\n\n

U nastavku su navedeni jednostavni koraci za izradu besplatnih videozapisa za obuku o korisni\u010dkoj podr\u0161ci:<\/p>

  1. Posjetite Mango AI<\/strong>

    Posjetite Mango AI-jev alat za pretvaranje teksta u animaciju: https:\/\/mangoanimate.com\/ai\/text-to-animation<\/a>.\"video<\/p> <\/li>

  2. Odaberite predlo\u017eak<\/strong>

    Odaberite prilago\u0111eni predlo\u017eak iz kategorije "Prilago\u0111eno". Ovi predlo\u0161ci su bolji za izradu besplatnih videozapisa za obuku korisni\u010dke slu\u017ebe jer vam omogu\u0107uju dodavanje vlastitih prilago\u0111enih avatara.\"besplatni<\/p> <\/li>

  3. Napi\u0161ite scenarij za video<\/strong>

    Napi\u0161ite scenarij videa ili zalijepite unaprijed napisan scenarij videa u okvir "Scenarij videa". Scenarij bi trebao ocrtati edukativni dijalog u koji \u017eelite da va\u0161 avatar stupi s va\u0161om publikom.\"video<\/p> <\/li>

  4. Odaberite AI glas<\/strong>

    Dostupne su stotine AI glasova studijske kvalitete. Pokrivaju razli\u010dite spolove, dobne skupine, etni\u010dke pripadnosti, jezike i dijalekte. Jednostavno pomi\u010dite kliza\u010d za prilagodbu brzine AI glasa.\"agenti<\/p> <\/li>

  5. Odaberite avatar<\/strong>

    Odaberite jedan od unaprijed dizajniranih avatara s popisa. Mo\u017eete birati izme\u0111u avatara u\u017eivo ili crtanih avatara. Alternativno, prenesite vlastitu fotografiju kako biste stvorili originalni avatar u punom pokretu za svoj videozapis o obuci.\"besplatni<\/p> <\/li>

  6. Odaberite pozadinu<\/strong>

    Odaberite pozadinu koju \u017eelite za svoj videozapis o obuci za korisni\u010dku podr\u0161ku. Mo\u017eete odabrati jednu od fotografija pozadine iz biblioteke ili prenijeti vlastitu.\"obuka<\/p> <\/li>

  7. Prilagodite postavke videa<\/strong>

    Napravite potrebne prilagodbe postavki videa:(1) Razlu\u010divost (576p, 720p, 1080p)(2) Omjer slike (16:9, 9:16, 1:1, 4:5, 5:4)(3) Uvod i zavr\u0161etak(4) Glazba u pozadini\"obu\u010dite<\/p> <\/li>

  8. Generirajte video<\/strong>

    Kliknite gumb \u201eGeneriraj AI video\u201c. AI \u0107e u roku od nekoliko minuta stvoriti va\u0161 vlastiti video za obuku o korisni\u010dkoj podr\u0161ci.<\/p> <\/li><\/ol><\/div>\n\n\n\n

    Tips on How to Create the Best Customer Service Training Video<\/h2>\n\n\n\n

    \u017delite li nau\u010diti kako stvoriti zanimljiv video za obuku o korisni\u010dkoj podr\u0161ci? U nastavku donosimo nekoliko korisnih savjeta:<\/p>\n\n\n\n

    1. Plan Your Training Material<\/h3>\n\n\n\n

    Nemojte samo napisati scenarij \u010dim posjetite Mango AI. Umjesto toga, isplanirajte svoju lekciju obuke za korisni\u010dku podr\u0161ku istra\u017eivanjem materijala koji \u017eelite uklju\u010diti u svoj scenarij. Zatim napi\u0161ite najbolji mogu\u0107i scenarij prije posjeta platformi.<\/p>\n\n\n\n

    2. Prepare a High-Quality Photo<\/h3>\n\n\n\n

    Prilago\u0111eni avatar najbolji je na\u010din predstavljanja va\u0161eg brenda u videozapisima za obuku korisni\u010dke slu\u017ebe. Zato biste trebali pripremiti visokokvalitetnu fotografiju koja prikazuje frontalni pogled osobe ili crti\u0107a koji \u017eelite koristiti kao avatar za svoje videozapise za obuku. To osigurava da umjetna inteligencija to\u010dno animira avatar kako bi izgledao \u0161to realisti\u010dnije.<\/p>\n\n\n\n

    Conclusion<\/h2>\n\n\n\n

    Izrada besplatnih videozapisa za obuku o korisni\u010dkoj slu\u017ebi pokazala se u\u010dinkovitom u osposobljavanju zaposlenika da postanu bolji agenti za korisni\u010dku podr\u0161ku. Omogu\u0107uju tvrtkama da prikupe sve potrebne informacije u jedan ili vi\u0161e videozapisa koji su lako dostupni zaposlenicima. Mango AI jedan je od najboljih besplatnih Obuka za umjetnu inteligenciju<\/a> Alati za izradu videa online. Pru\u017ea vam sve AI alate potrebne za izradu bilo koje vrste videa za obuku korisni\u010dke slu\u017ebe koji \u017eelite. Nije potrebna kamera, glumci niti vje\u0161tine ure\u0111ivanja videa. Sve \u0161to trebate u\u010diniti je pripremiti scenarij za video iz kojeg \u0107e Mango AI generirati prekrasan video. Isprobajte Mango AI i zapo\u010dnite svoj sljede\u0107i projekt obuke korisni\u010dke slu\u017ebe!<\/p>\n\n\n\n

    \n
    \n

    Izradite zanimljive videozapise za obuku korisni\u010dke slu\u017ebe uz Mango AI<\/strong><\/p>\n<\/div>\n\n\n\n

    \n
    \n
    Poku\u0161ajte sada<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"

    Slu\u017eba za korisnike jedan je od najva\u017enijih poslova svakog poduze\u0107a. To je ono \u0161to uspostavlja vezu izme\u0111u tvrtke i njezinih potencijalnih ili postoje\u0107ih kupaca. Kada zapo\u0161ljavate pojedince da rade kao agenti slu\u017ebe za korisnike za va\u0161e poslovanje, morate osigurati da posjeduju potrebna znanja i vje\u0161tine za obavljanje svojih poslova [\u2026]<\/p>","protected":false},"author":25,"featured_media":23515,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[715],"tags":[],"class_list":["post-23492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training-video"],"yoast_head":"\nHow to Create Customer Service Training Videos Online Free<\/title>\n<meta name=\"description\" content=\"Follow the simple yet comprehensive guide on creating customer service training videos with AI. 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Train your customer service agents effectively and keep them engaged!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mangoanimate.com\/blog\/hr\/how-to-create-customer-service-training-videos-online-free\/23492\/\" \/>\n<meta property=\"og:site_name\" content=\"Mango Animate\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/MangoAnimate\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-11T01:23:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-10T09:25:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"770\" \/>\n\t<meta property=\"og:image:height\" content=\"513\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Yvette\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Napisao\/la\" \/>\n\t<meta name=\"twitter:data1\" content=\"Yvette\" \/>\n\t<meta name=\"twitter:label2\" content=\"Procijenjeno vrijeme \u010ditanja\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minuta\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\"},\"author\":{\"name\":\"Yvette\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/#\/schema\/person\/531be5851a2933f3f088afdea63a516a\"},\"headline\":\"How to Create Customer Service Training Videos Online Free\",\"datePublished\":\"2025-11-11T01:23:00+00:00\",\"dateModified\":\"2025-11-10T09:25:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\"},\"wordCount\":825,\"publisher\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video.webp\",\"articleSection\":[\"Training Video\"],\"inLanguage\":\"hr\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\",\"url\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/\",\"name\":\"How to Create Customer Service Training Videos Online Free\",\"isPartOf\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video.webp\",\"datePublished\":\"2025-11-11T01:23:00+00:00\",\"dateModified\":\"2025-11-10T09:25:04+00:00\",\"description\":\"Follow the simple yet comprehensive guide on creating customer service training videos with AI. 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noopener\\\">https:\/\/mangoanimate.com\/ai\/text-to-animation<\/a>.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#schema-image-b1bd9a5ce94e1a04fc63db06bb68917f\",\"url\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai.webp\",\"contentUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-visit-mango-ai.webp\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#how-to-step-1762764987269\",\"name\":\"Select a Template\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"Choose a custom template from the \\\"Custom\\\" category. These templates are better for creating free customer service training videos because they allow you to add your own custom avatars.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#schema-image-cfef151007600dddda2761e645801888\",\"url\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template.webp\",\"contentUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/free-customer-service-training-videos-select-a-template.webp\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#how-to-step-1762765040878\",\"name\":\"Write a Video Script\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"Write the video script or paste a prewritten video script into the \\\"Video Script\\\" box. The script should outline the educational dialogue that you want your avatar to engage in with your audience.\"}],\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"hr\",\"@id\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#schema-image-e56c8447f3af26a9ec6182ee8b2881ac\",\"url\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script.webp\",\"contentUrl\":\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2025\/11\/customer-service-training-video-write-video-script.webp\"}},{\"@type\":\"HowToStep\",\"url\":\"https:\/\/mangoanimate.com\/blog\/how-to-create-customer-service-training-videos-online-free\/23492\/#how-to-step-1762765062988\",\"name\":\"Select an AI Voice\",\"itemListElement\":[{\"@type\":\"HowToDirection\",\"text\":\"There are hundreds of studio-quality AI voices available to choose from. 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