{"id":20904,"date":"2024-12-01T16:46:24","date_gmt":"2024-12-01T16:46:24","guid":{"rendered":"https:\/\/mangoanimate.com\/blog\/?p=20904"},"modified":"2024-12-23T07:35:28","modified_gmt":"2024-12-23T07:35:28","slug":"8-customer-service-training-video-software-to-enhance-customer-experience","status":"publish","type":"post","link":"https:\/\/mangoanimate.com\/blog\/cs\/8-customer-service-training-video-software-to-enhance-customer-experience\/20904\/","title":{"rendered":"8 softwaru pro \u0161kolen\u00ed z\u00e1kaznick\u00e9ho servisu pro zlep\u0161en\u00ed zku\u0161enost\u00ed z\u00e1kazn\u00edk\u016f"},"content":{"rendered":"<p>Na dne\u0161n\u00edm konkuren\u010dn\u00edm trhu hraje v\u00fdjime\u010dn\u00fd z\u00e1kaznick\u00fd servis z\u00e1sadn\u00ed roli. Je to cenn\u00e1 p\u0159\u00edle\u017eitost spole\u010dnosti komunikovat se z\u00e1kazn\u00edky a jednat s nimi, co\u017e m\u016f\u017ee firm\u011b p\u0159in\u00e9st zisk nebo ztr\u00e1tu. Proto by mnoho spole\u010dnost\u00ed r\u00e1do investovalo do \u0161kolen\u00ed zam\u011bstnanc\u016f v oblasti z\u00e1kaznick\u00e9ho servisu. \u0160kol\u00edc\u00ed video o z\u00e1kaznick\u00e9m servisu je \u00fa\u010dinn\u00fdm zp\u016fsobem, jak zlep\u0161it dovednosti va\u0161eho t\u00fdmu. Tato videa poskytuj\u00ed va\u0161im z\u00e1stupc\u016fm \u017eiv\u00fd p\u0159\u00edstup k u\u010den\u00ed znalost\u00ed o produktech a dal\u0161\u00edch d\u016fle\u017eit\u00fdch schopnost\u00ed, jako je \u0159e\u0161en\u00ed probl\u00e9m\u016f, \u0159e\u0161en\u00ed konflikt\u016f a jasn\u00e1 komunikace.<\/p>\n\n\n\n<p><a href=\"https:\/\/mangoanimate.com\/blog\/top-12-practical-tips-to-create-engaging-training-videos-for-employees\/21229\/\" target=\"_blank\" rel=\"noreferrer noopener\">Vytv\u00e1\u0159en\u00ed efektivn\u00edch \u0161kolic\u00edch vide\u00ed<\/a> bude se spr\u00e1vn\u00fdm n\u00e1strojem jednodu\u0161\u0161\u00ed, ne\u017e jste si mysleli. V tomto blogu jsme pro v\u00e1s p\u0159ipravili seznam 8 nejlep\u0161\u00edch softwarov\u00fdch \u0159e\u0161en\u00ed pro \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb, kter\u00e1 v\u00e1m pomohou zlep\u0161it slu\u017eby z\u00e1kazn\u00edk\u016fm. Pono\u0159te se do n\u011bj a vyberte si dokonal\u00e9ho kopilota pro \u00fasp\u011b\u0161n\u00e9 \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">1. <a href=\"https:\/\/mangoanimate.com\/ai\" target=\"_blank\" rel=\"noreferrer noopener\">Mango AI<\/a><\/h2>\n\n\n\n<p>\u0160kolen\u00ed z\u00e1kaznick\u00e9ho servisu mus\u00ed b\u00fdt co nejzaj\u00edmav\u011bj\u0161\u00ed a nejp\u016fsobiv\u011bj\u0161\u00ed, aby spl\u0148ovalo rostouc\u00ed po\u017eadavky z\u00e1kazn\u00edk\u016f. V tomto ohledu se spole\u010dnost Mango AI, \u0161pi\u010dkov\u00fd <a href=\"https:\/\/mangoanimate.com\/\">AI video gener\u00e1tor<\/a>, se st\u00e1v\u00e1 revolu\u010dn\u00ed silou v oblasti tvorby vide\u00ed pro \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb. Vytv\u00e1\u0159\u00ed <a href=\"https:\/\/mangoanimate.com\/ai\/avatars\" target=\"_blank\" rel=\"noreferrer noopener\">AI avatar<\/a> videa z textu a obr\u00e1zk\u016f, \u010d\u00edm\u017e pom\u00e1h\u00e1 firm\u00e1m vytv\u00e1\u0159et p\u0159esv\u011bd\u010div\u00e9 a \u00fa\u017easn\u00e9 \u0161kolic\u00ed materi\u00e1ly. Nen\u00ed t\u0159eba pou\u017e\u00edvat kamery a mikrofony. Online software pro \u0161kolen\u00ed vide\u00ed z\u00e1kaznick\u00fdch slu\u017eeb umo\u017e\u0148uje u\u0161et\u0159it cenn\u00fd \u010das a pen\u00edze p\u0159i tvorb\u011b interaktivn\u00edho \u0161kolic\u00edho obsahu.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Na dosah ruky m\u00e1te rozs\u00e1hlou sb\u00edrku dob\u0159e navr\u017een\u00fdch \u0161ablon videa.<\/li>\n\n\n\n<li>P\u0159eve\u010fte text a obr\u00e1zky na poutav\u00e1 videa s avatary s um\u011blou inteligenc\u00ed b\u011bhem n\u011bkolika minut.<\/li>\n\n\n\n<li>Vytvo\u0159te si vlastn\u00ed mluv\u00edc\u00ed avatar s um\u011blou inteligenc\u00ed ze statick\u00e9 portr\u00e9tn\u00ed fotografie.<\/li>\n\n\n\n<li>Synchronizujte pohyby \u00fast digit\u00e1ln\u00edho avatara s generovanou \u0159e\u010d\u00ed a vytvo\u0159te poutav\u00e1 videa s mluv\u00edc\u00ed hlavou.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>R\u016fzn\u00e9 hyperrealistick\u00e9 avatary s um\u011blou inteligenc\u00ed r\u016fzn\u00fdch pohlav\u00ed, oble\u010den\u00ed a n\u00e1rodnost\u00ed.<\/li>\n\n\n\n<li>\u010cetn\u00e9 hlasy um\u011bl\u00e9 inteligence ve studiov\u00e9 kvalit\u011b v n\u011bkolika jazyc\u00edch.<\/li>\n\n\n\n<li>\u0160irok\u00e1 \u0161k\u00e1la mo\u017enost\u00ed p\u0159izp\u016fsoben\u00ed.<\/li>\n\n\n\n<li>K dispozici je bezplatn\u00e1 zku\u0161ebn\u00ed verze.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vy\u017eaduj\u00ed p\u0159ipojen\u00ed k internetu.<\/li>\n<\/ul>\n\n\n\n<style>.embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; }<\/style><div class='embed-container'><iframe src='https:\/\/www.youtube.com\/embed\/Q08GaoxR4Lo?si=mKE1vfLErXRqVUFn' frameborder='0' allowfullscreen><\/iframe><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">2. <a href=\"https:\/\/www.synthesia.io\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Synthesia<\/a><\/h2>\n\n\n\n<p>Pomoc\u00ed aplikace Synthesia m\u016f\u017eete vytv\u00e1\u0159et p\u016fsobiv\u00e1 videa s realistick\u00fdmi digit\u00e1ln\u00edmi avatary a realistick\u00fdmi hlasov\u00fdmi projevy z textu. \u0160kolitel\u00e9 z\u00e1kaznick\u00e9ho servisu u\u017e nemus\u00ed st\u00e1t p\u0159ed kamerou a nat\u00e1\u010det \u0161kolic\u00ed videa. Sta\u010d\u00ed zadat sc\u00e9n\u00e1\u0159 a vybrat prezent\u00e1tora s um\u011blou inteligenc\u00ed a hlasov\u00fd doprovod. Synthesia vygeneruje profesion\u00e1ln\u011b vypadaj\u00edc\u00ed video.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>P\u0159ij\u010fte s mno\u017estv\u00edm avatar\u016f a hlasov\u00fdch projev\u016f podobn\u00fdch lidem.<\/li>\n\n\n\n<li>Nastavte si sadu zna\u010dky a p\u0159idejte logo sv\u00e9 spole\u010dnosti a barevn\u00e1 sch\u00e9mata pro tvorbu zna\u010dkov\u00e9ho obsahu.<\/li>\n\n\n\n<li>Umo\u017en\u011bte \u010dlen\u016fm t\u00fdmu spolupracovat na stejn\u00fdch videoprojektech.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stovky pe\u010dliv\u011b vytvo\u0159en\u00fdch \u0161ablon vide\u00ed.<\/li>\n\n\n\n<li>Nab\u00edz\u00ed rozs\u00e1hlou knihovnu m\u00e9di\u00ed, kter\u00e1 obsahuje velk\u00e9 mno\u017estv\u00ed obr\u00e1zk\u016f, vide\u00ed a GIF\u016f.<\/li>\n\n\n\n<li>Podpora p\u0159ekladu videa. <\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Platforma funguje pouze u projekt\u016f p\u0159evodu textu na video.<\/li>\n\n\n\n<li>Cena p\u0159edplatn\u00e9ho je p\u0159\u00edli\u0161 vysok\u00e1.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"736\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/synthesia-customer-service-training-video-1024x736.jpg\" alt=\"synt\u00e9za\" class=\"wp-image-20923\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/synthesia-customer-service-training-video-1024x736.jpg 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/synthesia-customer-service-training-video-300x216.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/synthesia-customer-service-training-video-768x552.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/synthesia-customer-service-training-video-18x12.jpg 18w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/synthesia-customer-service-training-video.jpg 1059w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">3. <a href=\"https:\/\/www.colossyan.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Colossyan<\/a><\/h2>\n\n\n\n<p>Colossyan je inovativn\u00ed gener\u00e1tor vide\u00ed s um\u011blou inteligenc\u00ed, kter\u00fd p\u0159ev\u00e1d\u00ed texty, soubory PDF a PPT na videa pro v\u00fduku na pracovi\u0161ti a \u0161kolen\u00ed zam\u011bstnanc\u016f. Od ostatn\u00edch softwar\u016f pro \u0161kolen\u00ed z\u00e1kaznick\u00e9ho servisu se odli\u0161uje schopnost\u00ed vytv\u00e1\u0159et videa zalo\u017een\u00e1 na sc\u00e9n\u00e1\u0159\u00edch, kter\u00e1 obsahuj\u00ed konverzaci s avatarem. Tato funkce nejen zvy\u0161uje zapojen\u00ed publika, ale tak\u00e9 zlep\u0161uje porozum\u011bn\u00ed va\u0161ich z\u00e1stupc\u016f, \u010d\u00edm\u017e maximalizuje v\u00fdsledky u\u010den\u00ed va\u0161eho t\u00fdmu. Colossyan umo\u017e\u0148uje spole\u010dnostem podle pot\u0159eby roz\u0161i\u0159ovat sv\u00e9 \u0161kolic\u00ed iniciativy a posouvat tak \u0161kolen\u00ed zam\u011bstnanc\u016f z\u00e1kaznick\u00e9ho servisu na dal\u0161\u00ed \u00farove\u0148.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zapojte v\u00edce avatar\u016f do jedn\u00e9 sc\u00e9ny a vytvo\u0159te interaktivn\u00ed dialogy.<\/li>\n\n\n\n<li>Umo\u017e\u0148uje p\u0159id\u00e1vat k vide\u00edm kv\u00edzy s v\u00fdb\u011brem odpov\u011bd\u00ed, kter\u00e9 v\u00e1s vt\u00e1hnou do v\u00fduky.<\/li>\n\n\n\n<li>K dispozici je \u0161irok\u00e1 \u0161k\u00e1la hlas\u016f um\u011bl\u00e9 inteligence ve v\u00edce ne\u017e 70 jazyc\u00edch a p\u0159\u00edzvuc\u00edch.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Poskytn\u011bte asistenta skript\u016f s um\u011blou inteligenc\u00ed vyu\u017e\u00edvaj\u00edc\u00edho technologii GPT-4.<\/li>\n\n\n\n<li>Integrujte videa do syst\u00e9mu pro spr\u00e1vu v\u00fduky.<\/li>\n\n\n\n<li>Automatick\u00fd p\u0159eklad videa.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dlouh\u00e1 doba vykreslov\u00e1n\u00ed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"720\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/colossyan-customer-service-training-video-software-1024x720.jpg\" alt=\"colossyan\" class=\"wp-image-20931\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/colossyan-customer-service-training-video-software-1024x720.jpg 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/colossyan-customer-service-training-video-software-300x211.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/colossyan-customer-service-training-video-software-768x540.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/colossyan-customer-service-training-video-software-18x12.jpg 18w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/colossyan-customer-service-training-video-software.jpg 1054w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">4. <a href=\"https:\/\/www.vyond.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vyond<\/a><\/h2>\n\n\n\n<p>S pomoc\u00ed Vyondu, u\u017eivatelsky p\u0159\u00edv\u011btiv\u00e9 a robustn\u00ed platformy pro tvorbu vide\u00ed, je pro firmy v\u0161ech velikost\u00ed hra\u010dkou vytv\u00e1\u0159et poutav\u00e1 videa pro \u0161kolen\u00ed zam\u011bstnanc\u016f v oblasti z\u00e1kaznick\u00fdch slu\u017eeb. Jej\u00ed nov\u011b p\u0159idan\u00e9 <a href=\"https:\/\/mangoanimate.com\/blog\/text-to-video-ai-generator\/\" target=\"_blank\" rel=\"noreferrer noopener\">gener\u00e1tor textu na video AI<\/a> prom\u011bn\u00ed va\u0161e t\u00e9mata nebo podn\u011bty v poutav\u00e1 videa. M\u016f\u017eete si vybrat rozvr\u017een\u00ed, charakter, atmosf\u00e9ru a typ videa, aby vytvo\u0159en\u00e9 video l\u00e9pe spl\u0148ovalo va\u0161e konkr\u00e9tn\u00ed po\u017eadavky.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vyj\u00e1d\u0159ete sv\u00e9 poselstv\u00ed z \u0161irok\u00e9 nab\u00eddky avatar\u016f a animovan\u00fdch postav s um\u011blou inteligenc\u00ed.<\/li>\n\n\n\n<li>Na v\u00fdb\u011br je mno\u017estv\u00ed p\u0159ipraven\u00fdch \u0161ablon a sc\u00e9n vide\u00ed.<\/li>\n\n\n\n<li>Oboha\u0165te sv\u00e1 \u0161kol\u00edc\u00ed videa o z\u00e1kaznick\u00e9 slu\u017eby o obr\u00e1zky, grafy a infografiky.<\/li>\n\n\n\n<li>Lokalizujte sv\u00e1 videa do v\u00edce ne\u017e 70 jazyk\u016f.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Obsahuje plnohodnotn\u00fd editor videa.<\/li>\n\n\n\n<li>Nahr\u00e1vejte obrazovku a vytvo\u0159te p\u0159ehledn\u00fd a instrukt\u00e1\u017en\u00ed video obsah.<\/li>\n\n\n\n<li>P\u0159\u00edstup k aplikaci Vyond Mobile na chytr\u00e9m telefonu a tabletu umo\u017e\u0148uje nat\u00e1\u010det videa na cest\u00e1ch.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Jeho avata\u0159i s um\u011blou inteligenc\u00ed vypadaj\u00ed strnule.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"633\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vyond-customer-service-training-video-software-1024x633.jpg\" alt=\"vyond\" class=\"wp-image-20914\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vyond-customer-service-training-video-software-1024x633.jpg 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vyond-customer-service-training-video-software-300x185.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vyond-customer-service-training-video-software-768x475.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vyond-customer-service-training-video-software-18x12.jpg 18w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vyond-customer-service-training-video-software.jpg 1037w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">5. <a href=\"https:\/\/animoto.com\/business\/training-videos\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Animoto<\/a><\/h2>\n\n\n\n<p>Dal\u0161\u00ed polo\u017ekou na na\u0161em seznamu softwaru pro \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb je Animoto. Jedn\u00e1 se o cloudov\u00fd n\u00e1stroj pro tvorbu vide\u00ed, kter\u00fd v\u00e1m umo\u017en\u00ed vytvo\u0159it profesion\u00e1ln\u00ed videa pro \u0161kolen\u00ed z\u00e1kaznick\u00e9ho servisu b\u011bhem chvilky. Funkce nahr\u00e1v\u00e1n\u00ed obrazovky zlep\u0161uje v\u00fduku zalo\u017eenou na videu a usnad\u0148uje tvorbu v\u00fdukov\u00fdch vide\u00ed.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Z\u00edskejte des\u00edtky \u0161ablon \u0161kolic\u00edch vide\u00ed, abyste mohli rychle za\u010d\u00edt.<\/li>\n\n\n\n<li>Vytvo\u0159te si vlastn\u00ed sadu zna\u010dky a pou\u017eijte jej\u00ed prvky na videa jedn\u00edm kliknut\u00edm.<\/li>\n\n\n\n<li>K p\u0159id\u00e1v\u00e1n\u00ed koment\u00e1\u0159\u016f ke \u0161kol\u00edc\u00edm vide\u00edm m\u016f\u017eete p\u0159izvat kohokoli.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Obsahuje integrovanou knihovnu obr\u00e1zk\u016f Getty.<\/li>\n\n\n\n<li>Umo\u017e\u0148uje stahovat videa v rozli\u0161en\u00ed 1080p.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pokud chcete vytvo\u0159it poutav\u011bj\u0161\u00ed video, nebude pro v\u00e1s fungovat.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1010\" height=\"720\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/animoto-customer-service-training-program.jpg\" alt=\"animoto\" class=\"wp-image-20942\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/animoto-customer-service-training-program.jpg 1010w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/animoto-customer-service-training-program-300x214.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/animoto-customer-service-training-program-768x547.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/animoto-customer-service-training-program-18x12.jpg 18w\" sizes=\"auto, (max-width: 1010px) 100vw, 1010px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">6. <a href=\"https:\/\/vimeo.com\/create\/corporate\/training\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Vimeo<\/a><\/h2>\n\n\n\n<p>Vimeo je univerz\u00e1ln\u00ed n\u00e1stroj pro tvorbu a \u00fapravu vide\u00ed. Vyu\u017e\u00edv\u00e1 technologii um\u011bl\u00e9 inteligence, kter\u00e1 v\u00e1m usnadn\u00ed tvorbu vide\u00ed a umo\u017en\u00ed v\u00e1m proj\u00edt n\u00e1ro\u010dn\u00fdm psan\u00edm sc\u00e9n\u00e1\u0159\u016f, nat\u00e1\u010den\u00edm a \u00fapravou vide\u00ed. Projd\u011bte si jeho knihovnu p\u0159edp\u0159ipraven\u00fdch \u0161ablon a za\u010dn\u011bte s tvorbou videa pro \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb tou spr\u00e1vnou nohou. Nejsou pot\u0159eba \u017e\u00e1dn\u00e9 dovednosti v oblasti st\u0159ihu videa. Vimeo v\u00e1m pom\u016f\u017ee s vypilov\u00e1n\u00edm vide\u00ed pomoc\u00ed sv\u00e9ho gener\u00e1toru skript\u016f s um\u011blou inteligenc\u00ed a textov\u00e9ho editoru videa.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zahrnuje miliony z\u00e1sob, obr\u00e1zk\u016f a zvukov\u00fdch stop.<\/li>\n\n\n\n<li>Sledujte v\u00fdkon videa a chov\u00e1n\u00ed div\u00e1k\u016f.<\/li>\n\n\n\n<li>P\u0159elo\u017ete zvuk a titulky do n\u011bkolika jazyk\u016f b\u011bhem okam\u017eiku.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Prom\u011b\u0148te fotografie v animovan\u00e1 videa s elegantn\u00edmi p\u0159echody a efekty.<\/li>\n\n\n\n<li>Integrace se sadou n\u00e1stroj\u016f, jako je Disk Google, Zoom a Adobe Premiere Pro, zefektivn\u00ed v\u00e1\u0161 pracovn\u00ed postup.<\/li>\n\n\n\n<li>Povolte \u017eiv\u00e9 vys\u00edl\u00e1n\u00ed.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u011bt\u0161ina funkc\u00ed um\u011bl\u00e9 inteligence je k dispozici pouze v pr\u00e9miov\u00fdch pl\u00e1nech.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"690\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vimeo-customer-service-training-video-1024x690.jpg\" alt=\"vimeo\" class=\"wp-image-20943\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vimeo-customer-service-training-video-1024x690.jpg 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vimeo-customer-service-training-video-300x202.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vimeo-customer-service-training-video-768x518.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vimeo-customer-service-training-video-18x12.jpg 18w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/vimeo-customer-service-training-video.jpg 1056w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">7. <a href=\"https:\/\/hourone.ai\/ai-training-video-generator\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">HourOne<\/a><\/h2>\n\n\n\n<p>D\u00edky \u0161pi\u010dkov\u00e9 technologii Gen-AI je HourOne jedn\u00edm z na\u0161ich nejlep\u0161\u00edch \u0161kol\u00edc\u00edch video softwar\u016f pro z\u00e1kaznick\u00fd servis. Tento n\u00e1stroj se zam\u011b\u0159uje na vypr\u00e1v\u011bn\u00ed p\u0159\u00edb\u011bh\u016f zam\u011b\u0159en\u00e9 na \u010dlov\u011bka a vyu\u017e\u00edv\u00e1 realistick\u00e9 avatary AI, aby prom\u011bnil kurzy pro podporu prodeje v nezapomenuteln\u00fd z\u00e1\u017eitek. Transformuje text, PDF, PPT nebo dokumenty do p\u0159esv\u011bd\u010div\u00fdch vide\u00ed, kter\u00e1 upoutaj\u00ed pozornost publika ve zlomku \u010dasu, a umo\u017e\u0148uje p\u0159izp\u016fsobit videa generovan\u00e1 AI podle va\u0161ich preferenc\u00ed.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00edce ne\u017e 100 virtu\u00e1ln\u00edch p\u0159edn\u00e1\u0161ej\u00edc\u00edch z r\u016fzn\u00fdch jazyk\u016f, s r\u016fzn\u00fdm p\u0159\u00edzvukem a z r\u016fzn\u00fdch etnick\u00fdch skupin.<\/li>\n\n\n\n<li>P\u0159\u00edstup k p\u0159ipraven\u00fdm \u0161ablon\u00e1m \u0161kolic\u00edch vide\u00ed, kter\u00e9 lze pln\u011b p\u0159izp\u016fsobit.<\/li>\n\n\n\n<li>Vytvo\u0159te jedine\u010dn\u00e9 centrum zna\u010dky, kter\u00e9 odpov\u00edd\u00e1 jej\u00ed identit\u011b.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nab\u00eddka slu\u017eeb API.<\/li>\n\n\n\n<li>Podpora \u017eiv\u00e9 spolupr\u00e1ce s kolegy z t\u00fdmu.<\/li>\n\n\n\n<li>Vytv\u00e1\u0159ejte hlasy pro p\u0159evod textu na \u0159e\u010d ve v\u00edce ne\u017e 100 jazyc\u00edch a p\u0159\u00edzvuc\u00edch.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Omezen\u00e9 \u0161ablony pro programy \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1019\" height=\"598\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/hourone-customer-service-training-video.jpg\" alt=\"hourone\" class=\"wp-image-20955\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/hourone-customer-service-training-video.jpg 1019w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/hourone-customer-service-training-video-300x176.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/hourone-customer-service-training-video-768x451.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/hourone-customer-service-training-video-18x12.jpg 18w\" sizes=\"auto, (max-width: 1019px) 100vw, 1019px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">8. <a href=\"https:\/\/www.aistudios.com\/solutions\/training-videos\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">DeepBrain AI<\/a><\/h2>\n\n\n\n<p>DeepBrain AI je online n\u00e1stroj pro tvorbu vide\u00ed s um\u011blou inteligenc\u00ed, kter\u00fd v\u00e1m pom\u016f\u017ee snadno vytv\u00e1\u0159et vzd\u011bl\u00e1vac\u00ed videa. Vytv\u00e1\u0159\u00ed profesion\u00e1ln\u00ed videa z textu, t\u00e9mat, adres URL, dokument\u016f a \u010dl\u00e1nk\u016f, co\u017e se hod\u00ed pro \u0161k\u00e1lov\u00e1n\u00ed produkce vide\u00ed. Tento v\u0161estrann\u00fd n\u00e1stroj je vynikaj\u00edc\u00ed volbou pro podniky, kter\u00e9 cht\u011bj\u00ed vytv\u00e1\u0159et \u0161kol\u00edc\u00ed videa o z\u00e1kaznick\u00fdch slu\u017eb\u00e1ch, je\u017e motivuj\u00ed jejich zam\u011bstnance k r\u016fstu na pracovi\u0161ti.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Key Features:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Poskytn\u011bte \u0161irokou \u0161k\u00e1lu p\u0159edp\u0159ipraven\u00fdch avatar\u016f s um\u011blou inteligenc\u00ed, ze kter\u00fdch si m\u016f\u017eete vybrat.<\/li>\n\n\n\n<li>Podpo\u0159\u00ed v\u00e1s v p\u0159id\u00e1v\u00e1n\u00ed v\u00edce ne\u017e jednoho avatara do sc\u00e9ny videa, abyste podn\u00edtili konverzaci.<\/li>\n\n\n\n<li>Vstupn\u00ed skripty pro ovl\u00e1d\u00e1n\u00ed gest avatar\u016f, od pozdrav\u016f po zvednut\u00ed prav\u00e9 ruky.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Pros:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Vyu\u017eijte technologii p\u0159evodu textu na \u0159e\u010d a generujte hlasy um\u011bl\u00e9 inteligence ve v\u00edce ne\u017e 80 jazyc\u00edch.<\/li>\n\n\n\n<li>Vytvo\u0159te sd\u00edlen\u00fd prostor, kter\u00fd zv\u00fd\u0161\u00ed \u00farove\u0148 spolupr\u00e1ce.<\/li>\n\n\n\n<li>Okam\u017eit\u011b prom\u011b\u0148te svou portr\u00e9tn\u00ed fotografii v digit\u00e1ln\u00edho avatara.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" data-no-translation=\"\">Cons:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zvl\u00e1dnut\u00ed n\u00e1stroje a vytvo\u0159en\u00ed ide\u00e1ln\u00edch v\u00fdsledk\u016f vy\u017eaduje v\u00edce \u010dasu.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"512\" src=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/deepbrain-customer-service-training-video-1024x512.jpg\" alt=\"deepbrain\" class=\"wp-image-20956\" srcset=\"https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/deepbrain-customer-service-training-video-1024x512.jpg 1024w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/deepbrain-customer-service-training-video-300x150.jpg 300w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/deepbrain-customer-service-training-video-768x384.jpg 768w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/deepbrain-customer-service-training-video-18x9.jpg 18w, https:\/\/mangoanimate.com\/blog\/wp-content\/uploads\/2024\/11\/deepbrain-customer-service-training-video.jpg 1407w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" data-no-translation=\"\">Conclusion<\/h2>\n\n\n\n<p>Z\u00e1v\u011brem lze \u0159\u00edci, \u017ee investice do softwaru pro \u0161kolen\u00ed z\u00e1kaznick\u00fdch slu\u017eeb je nezbytn\u00e1 pro ka\u017edou firmu, kter\u00e1 usiluje o zlep\u0161en\u00ed z\u00e1kaznick\u00e9 zku\u0161enosti. Spr\u00e1vn\u00fd software m\u016f\u017ee va\u0161emu t\u00fdmu poskytnout v\u00fdjime\u010dn\u00e9 dovednosti a znalosti, kter\u00e9 pot\u0159ebuje k poskytov\u00e1n\u00ed kvalitn\u00edch slu\u017eeb. Ka\u017ed\u00fd z n\u00e1stroj\u016f, kter\u00e9 jsme prozkoumali, nab\u00edz\u00ed jedine\u010dn\u00e9 funkce, kter\u00e9 vyhovuj\u00ed r\u016fzn\u00fdm \u0161kol\u00edc\u00edm pot\u0159eb\u00e1m. Mango AI je \u0159e\u0161en\u00ed, kter\u00e9 v\u00e1m poskytne n\u00e1skok p\u0159i tvorb\u011b \u0161kol\u00edc\u00edch vide\u00ed pro firemn\u00ed z\u00e1kazn\u00edky. Dejte sbohem nudn\u00fdm \u0161kolic\u00edm metod\u00e1m. P\u0159idejte interaktivn\u00ed <a href=\"https:\/\/mangoanimate.com\/blog\/ai-talking-avatars\/\" target=\"_blank\" rel=\"noreferrer noopener\">AI mluv\u00edc\u00ed avata\u0159i<\/a> ve vide\u00edch, abyste vytvo\u0159ili poutav\u00e1 a ohromuj\u00edc\u00ed \u0161kol\u00edc\u00ed videa, kter\u00e1 \u00fa\u010dinn\u011b pos\u00edl\u00ed firemn\u00ed \u0161kolen\u00ed. Poj\u010fme se rovnou vrhnout na jeho kouzlo!<\/p>\n\n\n\n<div class=\"wp-block-group has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-db9edeb8 wp-block-group-is-layout-constrained\" style=\"background:linear-gradient(135deg,rgb(255,193,0) 0%,rgb(247,151,30) 100%)\">\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-d82a857c wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--10)\">\n<p class=\"has-text-align-center is-style-default has-contrast-color has-text-color has-system-serif-font-family has-x-large-font-size\"><strong>Vytv\u00e1\u0159en\u00ed zaj\u00edmav\u00fdch vide\u00ed pro \u0161kolen\u00ed z\u00e1kaznick\u00e9ho servisu pomoc\u00ed Mango AI<\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-4d2f3399 wp-block-group-is-layout-flex\" style=\"padding-top:var(--wp--preset--spacing--10);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-buttons has-custom-font-size has-large-font-size is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-563154ed wp-block-buttons-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/mangoanimate.com\/ai\" target=\"_blank\" rel=\"noreferrer noopener\">Zkuste nyn\u00ed<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>V dne\u0161n\u00edm konkuren\u010dn\u00edm prost\u0159ed\u00ed hraje v\u00fdjime\u010dn\u00fd z\u00e1kaznick\u00fd servis z\u00e1sadn\u00ed roli. Je to cenn\u00e1 p\u0159\u00edle\u017eitost pro spole\u010dnost, jak komunikovat a jednat se z\u00e1kazn\u00edky, co\u017e m\u016f\u017ee podnik\u00e1n\u00ed bu\u010f zni\u010dit, nebo naopak zni\u010dit. Proto by mnoho spole\u010dnost\u00ed r\u00e1do investovalo do \u0161kolen\u00ed v oblasti z\u00e1kaznick\u00e9ho servisu pro sv\u00e9 zam\u011bstnance. \u0160kolic\u00ed video o z\u00e1kaznick\u00e9m servisu je efektivn\u00ed zp\u016fsob, jak zlep\u0161it [\u2026]<\/p>","protected":false},"author":25,"featured_media":20957,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[715],"tags":[],"class_list":["post-20904","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-training-video"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>8 Customer Service Training Video Software to Enhance Customer Experience<\/title>\n<meta name=\"description\" content=\"Discover the top 8 customer service training video software that can elevate your team\u2019s skills and enhance customer 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